ARE YOU READY... IT'S FRIDAY, woo hoo

Little Nana's Girl > gnawing on it!

Good and beautiful Friday morning ~ Are ya ready for the week-end???

It is Friday friday FRIDAY!!! Coffee is hot, dark is still darkest here, as I sit out here and look around at the quiet, ah what a morning it is~

It is going to be an OUTSTANDING DAY, I can feel it.

I sure bet that D'Vante, aka "Buddy Pal #1, aka ODE, aka, #51 THE BEAST, is pumped up... jazzed with everyone else at Radford High School today in Radford Virginia....
Tonight they will take the field in hopes of a BIG, I mean BIG WIN for those BOBCATS to give them a place in the "play-offs" this year!
Let's goooo, BOBCATS: get on that field with the pride and the passion and honor that is yours ~


Today, I will close out the thoughts of
Corporate America, and customer service!!! (maybe)

I have had a few or rather many emails about the thoughts of the last several days... fun reads all including the many comments here!

Just this week, I had the pleasure of visiting a couple of stores: One of which was: TOYS R US

Talk about a place that is preparing for a wild ride and already experiencing one that I would not want to take!!! The shelves are filled, some already empty as adults and kids alike fill the stores with glassy eyes and "big ads and books grasped tightly".
I of course was curious... and rather amazed at all the many offerings, becoming quickly so confused I forgot why I had gone there!

I did however meet a sweet young man who was very informative and told me of

"Black Friday" at Toys R Us ~

I became immediately afraid!

 I told him it sounded like a great day

to call in sick or dead. 

He got a "serious" look to his face and said,

"Oh no mam, that is a fire-able offense here".

And

when I say serious, I mean he was serious!

I tried to lighten things up by asking about the

"hot toys of the year"

but was interrupted by an irate parent

demanding to know where the item was that she was looking for!

He being ever so polite tried to tell her they were out of stock, but a truck would arrive Wednesday evening and be unloaded Thursday morning

so it would be best to call when they open at 9am.

Wow, what lovely customer service

but

this woman was not to be appreciative nor happy

with his kindness

and proceeded to tell him that was not good enough

she wanted what she wanted

and

she wanted it 

NOW!

SO

I'm thinking;

sometimes

we are fortunate to have 

great customer service, great presence in employees,

great variety (*been in one of these stores lately*)

it will boggle your brain cells!

With all of that, there are still folks who just

cannot be pleasant, kind

or

accept NO

not now, what you want is not here!

I was quite amazed at her ugliness, at her insistence

and at her attack on this kind young man.

BUT,

before you go and say,

"maybe she was having a bad day", let me tell you...

After it was all said and done,

she turned on her heel, and proceeded to have a fun loving conversation with the person she was with

as they left the store! The poor guy had just had his

A** chewed out for something he had no control of

never did he lose his temper,

walk away, or lose control.

BUT

once she finished her verbal abuse, she turned on he

heel and then had the gall, to laugh and pick up a perfectly fine conversation with her friend!

YEP

that is life in the real world.

I in the process forgot why I had come into that store, patted the guy on the shoulder and told

him, he was a better man than I was...

and left.

AH,

I see a

RED LOBSTER

heehe

woo hoo

My friend and I make a run next door,

now I can remember why I would want to go there!

It is an experiment for thoughts on this page,

Corporate America and Customer Service!

Add to that

Uncle Walt's Shrimp!

yippee skippee

NOPE,

ORANGES DO NOT GO WITH

UNCLE WALTS SHRIMP!

We were greeted by the hostess at

RED LOBSTER in Clearwater,

no wait, straight to the table for us!

Then a lovely young woman arrived

just like that (snap)

and took our beverage order, greeted us with

a

genuine smile!

Next thing you know she has taken our order

and

arrives with a fresh basket of those

yummy biscuits and fresh crisp salad

and

is still smiling and pleasant!

WOW

what a day!

Meal arrives and is ever so delicious,

lovely presentation!

So much so, that I take a picture of it with the

cell phone and send to cuzzie Angie to let her know

I am thinking of her!

She does love some Shrimp of Uncle Walt,

and

RED LOBSTER

it was Granny's favorite place to eat, and brings

back so many years and memories of shared

family gathers and great times!

I can't help but notice the Elders that have arrived, the generations that are there having an early dinner together, listening to the laughter brings back many memories of times passed!

The place is

CLEAN

The staff is

PLEASANT

Corporate America

Businesses

We are a powerful group here,

This page is read by folks across the globe

Wakie Wakie

We are savvy consumers,

consumers with a voice

with a request of sorts:

we want you to pay attention and to take best care

of your customers, your staff, your services.

Train your staff, pay them well, set the bar high.

With those things in place, know that some will and will not work out.

BUT

there are those experienced out there looking,

they will show up and show out.

We will have choices to make,

and

we will make those choices based

on

how we are treated

and

compassion and kindness and cleanliness

go a long way in my book.

Speaking of books... Read any good books lately?

I will be doing a talk and book signing

at

Tarpon Springs Library Saturday

Nov 20 @12:30

come on out and see us if you are local!

Also please remember to get your photos in

for the

World Wide Candle Lighting

at

The Compassionate Friends

New Port Richey

Dec 12, 2010

Visit

http://www.tcfpascounty.org/

for directions and to submit photos this weekend.

The fire is burning brightly, the embers are hot, with healing thoughts on the wind to all in the prayer bowl and those who enter here.

Walk In Beauty,

DRSES

That is the HOPE in Healing Heartaches

http://www.drsherryeshowalter.com/

 Kisses from Nana's girl !